Frequently Asked Questions
Everything you need to know about your Passionflix shopping experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment measurements for the best fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
Passionflix is committed to ethical fashion. We prioritize organic cotton and recycled fabrics in our collections to minimize our environmental footprint.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.